Live Qualified Transfers
MVA Warm Transfers for Personal Injury Law Firms
A warm transfer delivers a live, pre-screened motor vehicle accident claimant directly to your intake team. Our intake specialists answer the initial call, verify qualification criteria, and transfer the caller in real time — so your team speaks only with prospects who meet your case requirements.
Discuss Warm Transfer CampaignsHow MVA Warm Transfers Work
Consumer Responds to Ad
A motor vehicle accident victim sees an advertisement and calls the advertised number.
Initial Screening
Our intake specialist answers, collects case details, and verifies the caller meets your qualification criteria.
Live Handoff
The qualified caller is transferred live to your intake team with a brief introduction of the case details.
Your Intake Process
Your team conducts their standard intake, evaluates the case, and proceeds with representation if appropriate.
Benefits
- ✓ Pre-screened callers reduce wasted intake time
- ✓ Live connection means higher contact rates
- ✓ Your team only handles qualified prospects
- ✓ Customizable qualification criteria per campaign
- ✓ Real-time delivery eliminates lead aging
Considerations
- • Requires available intake staff during transfer hours
- • Higher per-lead cost than web leads (offset by higher conversion)
- • Call volume depends on campaign scale and market
- • Not every transferred call will result in a signed case
Compare Delivery Methods
Understand how warm transfers compare to other lead delivery options.
Frequently Asked Questions
What is an MVA warm transfer?
A warm transfer is a live phone call where a pre-screened motor vehicle accident claimant is transferred in real time from an intake specialist to your law firm's intake team. The specialist qualifies the caller before the handoff.
How do warm transfers differ from inbound calls?
With inbound calls, the consumer calls your team directly from an advertisement. With warm transfers, an intake specialist answers first, qualifies the caller, and then transfers the live call to your team — so your intake team only speaks with pre-screened prospects.
How do warm transfers differ from signed retainers?
Warm transfers deliver a live qualified caller to your intake team, who then conducts their own intake and retainer process. Signed retainers go further — the client has already signed your retainer agreement before being delivered to your firm.
Start Receiving MVA Warm Transfers
Discuss qualification criteria, transfer hours, and pricing for your market.